FAQ & Help
At OfficeSuppliesWorld.com, we are proud of our reputation for excellent Customer Service. You can easily find the quickest solution to your queries or problems by checking through our list of frequently asked questions below or call us on 01293 775248 or email us at contact@OfficeSuppliesWorld.com
Your Account
You Account and Login Details explained in more detail.
Placing & Paying for Orders
See how easy it is to order and pay with Don Ruffles
Ways to Save
We don't just say 'we are the cheapest’ we'll show you in detail
Our Contact Details
DonRuffles.co.uk uis a trading website of Don Ruffles Limited.
Delivery Details
Please see below details of each of our delivery options.
Returns & Refunds
returns general statement text - needs to be updated
About Us
It's great to know that you are dealing with a reputable company!
Security & Privacy
Our commitment to your personal scurity and privacy at all times
Terms & Conditions
Our Don Ruffles Limited Company Terms & Conditions
Our Contact Details
Email us: contact@OfficeSuppliesWorld.com
Sustainable Office.co.uk is a trading website of:
Don Ruffles Limited
26 West Street
Reigate
Surrey
RH2 9BZ
United Kingdom
Don Ruffles Limited Websites has grown to become a leading online supplier of Office Machines, Office Supplies, Workwear, Packaging and Office Furniture, now processing up to 1000 orders every week through our E-commerce websites:
Company's Main Website - DonRuffles.co.uk
ShreddingMachines.co.uk is the UK’s and Europe's Largest Independent Suppliers of Shredders with sales well in excess of £10,000.000 providing security for the home, or in the office to every security level
OfficeMachines.co.uk has thousands of Office Machines and including binding machines, laminators, labelling machines, dictation machines, trimmers, guillotines, printers, faxes, cameras, scales and many more
FurnitureRunner.com features 6,000 Office Furniture Products and Accessories and our staff have over 15 years of practical experience in advising the best chairs, desks, tables, storage, screens, and filing products
SafeRunner.co.uk has all of the leading Office and Domestic Safes and Filing Products available in Europe to ensure your valuables, keys, money, documents, data media, hardware, and hard drives are kept safe and secure
The PPE Online Shop PPE or ‘Personal Protective Equipment’ are products designed to help protect your and your staff against health or safety risks at work & play. Items include face, head, & body protection, high visability products, gloves, first aid and staff welfare products.
RufflesPackaging.co.uk Our huge range of Packaging & Warehousing products are designed to increase user productivity and profitability, to help every business of any size with their packaging requirements and to improve all of our sustainability by reducing packaging waste and plastic content. As part of our continued focus on product innovation we are developing a range of new eco-friendly packaging alternatives, including innovative strapping, stapling, banding and binding machines, fulfilment products, envelopes & postal bags, tapes and films.
MobileShredding.co.uk provides On-Site and Off-Site Shredding approved up to the Highest Security Level for businesses and the home office
Our Customer Care Team is available 09.00 to 17.00 Monday to Friday and website ordering 24/7
Feel free to contact us at any time with any queries or questions:
Don Ruffles Limited Payment:
Bank Details:
HSBC
77 Victoria Road
Horley
Surrey
RH6 7QN
ENGLAND
Account Number: 01235176
Sort Code: 40-24-37
IBAN: GB92MIDL40243701235176
BIC: MIDLGB2134N
Sustainable Office.co.uk is a Trading Website of Don Ruffles Limited:
Don Ruffles Limited Company Number: 3571196
Don Ruffles Limited VAT Number: 703 – 0017 - 06
Group Holding Company - The OPS Group Limited 03570870
Placing & Paying for Orders
SustainableOffice.co.uk has several ways to search for products or product groups. The easiest way is to use our Search Box which has a sophisticated algorithm based predictive search function based on popular searches. This predicts a user’s search query as it is typed real time in the box. While you type, a drop-down list of the most popular suggestions will change as you add more characters or more information to the search input.
…as you add characters your results instantly appear by description and popularity. When you find what you are looking for click on the product listing
Alternatively, as a General Search, if you know the Product Grouping just hover over the main lists, and a sub list will appear of all the appropriate items. Simply click through as required to narrow down your search.
You can also click on the Product Grouping and a list of items and images will appear
How do I use the Toner finder?
The Ink & Toner Finder uses a similar predictive search to the Product Finder. Simply click on the distinctive Chameleon icon and add as much detail as you have into the search box, including the make and model numbers of your printing machine or cartridges, and the search will automatically show the appropriate products available.
If you then click on the individual lists of cartridges with options including Original and Compatibles you will be taken to the full detail page, which lists full product details, images, stock etc, as well as bulk discounts if ordering more than 1 item.
As you narrow down your search and find the products that you require, simply add the quantity of each item required and click the green ‘Add to Basket’ Button. The goods will then be placed in your basket to review later to proceed to checkout
At the Checkout screen, you will be presented with a full list of what you have ordered, the discounted price you are paying, and option to adjust the volumes or delete items. You can also print your order if you want a copy to scan or send to a colleague to check or for authorisation (if required).
If you have any questions or queries simply call or click on the Live Chat button to be connected with one of our experienced customer support team who will talk you through everything.
When you have made all the changes you require simply chose one of the many specialist delivery options available and click the ‘Proceed to Secure CHECKOUT’ to pay and complete your order.
You will be presented with the option to login as an Existing Customer, if you have not done so already, or to add your Customer and Delivery details. For more details on Customer Logins please see our Your Account Details below.
Can I order without creating an account - yes, this is possible but please note non-account customer’s payment will be required prior to the dispatch of your goods.
For Export & International Orders, we are experienced in delivering products all over the World. All International orders will incur additional postage charges which our system will sometimes calculate at checkout if available. If not, then we will e-mail you a shipping quote that you must agree to before we dispatch your goods. Please note that subject to HM Revenue & Customs regulation, if we organise deliveries directly for you and can vouch for the goods being exported, VAT can normally be negated. If you organise the delivery, we would require export certification to refund the VAT. All Export Orders require pre-payment by bank transfer directly into our account prior to delivery.
SustainableOffice.co.uk utilises industry standard Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your name, address.
We use Stripe, the Global payments processing provider - to take credit/debit card payments. At our checkout, once you have entered your name and address details, you are passed over to the Stripe website to enter your card number. Once your card details have been successfully entered and approved, you are returned to our website to finalise your order. Your card number is not shared by Stripe with us; we simply receive your payment after your order has been completed. Stripe process millions of payment transactions each month. You can find out more about Stripe security policy here:
Ways to Save
Even though SustainableOffice.co.uk is recognised as the best value office products website on the internet, we know that price is always a very important factor.
We are never knowingly undersold, and we don't just try to 'MATCH' a similar offer, we will always try to 'BEAT' any advertised price on a basket of goods that you tell us about and refund the difference for similar products that you have purchased from us, providing:
• The product including any offers is exactly identical
• The price is in pounds’ sterling and includes all delivery charges
• The product is in stock, is priced fully and accurately, and available to order
• No item is on a limited time promotion, promo code, cash back, coupon, voucher or member’s discount
• We can verify the lower price exactly
• The price is found on the same day as the purchase
We reserve the right to change or withdraw the Price Beat Guarantee at any time. This guarantee is only valid to GB mainland customers only and therefore excludes orders to Northern Ireland, the Republic of Ireland, the Scilly Isles, the Channel Islands and the Isle of Man
If you increase the quantity of packs to your order the price of each pack will reduce accordingly – as an example the original item cost for 1 pack may be £9.77, buy if you increase the order quantity to 50 packs the cost will reduce to £8.99 per pack. Likewise, this does not affect additional manufacturers offer like 2 for 1 offers, which if applicable would also kick in so in this case you would receive 100 packs making the net price paid under £4.50.
Details of our 'Price Scraping'
As many supplier’s prices change very quickly, and it is very difficult to monitor competitor’s prices manually, we have developed over time our own fantastic automated Price Scrapping System which monitors product prices advertised on Search Engines to show us what to charge to make sure you purchase at the very best prices.
After having viewed all of our unique Base Cost Prices, our Bulk Discounts, additional Bulk Rebates, the unique Quantity Rebates, and Manufacturers Offers we still need to further improve your pricing where we can, we simply ask you to ‘SHOW US YOURS’ and we’ll try again!
- A link to other Offers showing products and pricing
- Copies of Quotes you have received
- Past Invoices or Orders with codes and costs
Your Account
Once logged into MY ACCOUNT you will be able to add, edit or change your 'Delivery and Contact' details as required, manage your ‘Favourites list’, access and place a ‘Quick Order’ by entering our product code, manufacturer part number, or EAN Barcode plus the quantity, find your ‘Order History’ and ‘Manage Your Account’ details.
If you are a new Customer who has not already registered on our website you have the option to either register as a Customer before, or after completing the checkout process. There are several advantages of registering as once logged into 'My Account' you will have access to all of the handy features including: add, edit or change your 'Delivery and Contact' details as required, manage your ‘Favourites list’, access and place a ‘Quick Order’ by entering our product code, manufacturer part number, or EAN Barcode plus the quantity, find your ‘Order History’ and ‘Manage Your Account’ details.
Creating a new account is very easy:
Click on either 'My account' or 'Login' to the right of the 'Shopping basket' box, and register your name, an email address, and password. Your email address will be verified to check it is active and genuine, so when it arrives - it may take up to 30 seconds.
Click on the verification email link and you will be directed to a page asking further questions. You will require the following details to complete your registration:
Your Name
Company details (if applicable)
Email address which we will be used to send all of you order confirmation, invoice and statement details to
Your delivery details and billing address to make sure orders and invoices arrive correctly and your payment is processed correctly.
Once provided your details will be stored securely for quick and easy future shopping by logging into your account.
Existing Customers who have already registered with us can either enter their login and password details before or during the checkout process to place and pay for your orders. Simply go either the 'My Account' or 'Login' box and enter your email address and password. If you forget your password, we can send you an email reminder to your registered email address.
Alternatively, we can remember your login details to save you having to enter details each time, if you check the 'Sign me in automatically each visit' box.
Once logged into 'My Account' you will have access to all of the handy features including: add, edit or change your 'Delivery and Contact' details as required, manage your ‘Favourites list’, access and place a ‘Quick Order’ by entering our product code, manufacturer part number, or EAN Barcode plus the quantity, find your ‘Order History’ and ‘Manage Your Account’ details.
An advantage of creating an account with SustainableOffice.co.uk is that you have access to ‘Quick Order’ which is a very easy method of order entry, so you do not have to search each product individually.
If you know either the Product Code, Manufacturer Part Number, or EAN bar-code, add to the box with the quantity of each item that you require and click outside the box.
Our system will automatically search and show these products, plus our current stock levels and alternatives (if stock is low) and then simply ‘Add all items to Basket' and products will be placed immediately in your Shopping Basket for purchase.
This is a great way of ordering if you have a long list of item codes that you require.
Coming Soon
Delivery Details
Deliveries for most items supplied to UK Mainland are normally provided on a ‘next working day’ basis subject to items being in stock, and orders being received and processed by 16.00. If orders are sourced via more than one supplier, so as to reduce costs for our customers, items may be consolidated in our warehouse prior to despatch and shipped within 2 working days. Larger bulky items like Furniture and heavy Machines may take longer, as they are required to be shipped on a 2 man delivery service, so please allow an additional 2-3 days. Also, please note that specialist items such as Safes may be delivered to a kerbside location unless otherwise agreed in writing. Items out of stock may take up to 2 weeks, subject to demand and manufacturer lead and restocking times.
Orders will normally be delivered between 9.00 and 18.00 by Courier service on Monday to Friday although some Couriers may request delivery outside of those times. This will be organised directly with you for your convenience. Deliveries to outlying areas (e.g. North of Scotland, Northern Ireland, the Republic of Ireland, Channel Islands, the Isle of Man and all International orders) would normally take longer to arrive than the marked expected time. Please note that all deliveries will require signing for so please contact us on 0845 5555 007 should you require any special requests such as faster or timed deliveries after goods have been ordered, and we will always try to help.
If there is no one available to accept delivery of your order, the Courier will automatically try again the following working day before returning the parcel to their local depot. You will then have 2 weeks to collect your parcel before it's returned to us. Any items returned to us will incur a re-delivery charge which will vary depending on the size of the package. Couriers will usually leave the parcel with a neighbour so please indicate if this would be okay in the special delivery instructions at the checkout. PLEASE CHECK YOUR DELIVERY for any damaged or short delivered items. It is essential to mark any problems on the delivery note and notify us on 0845 5555 007 immediately.
We are used to and experienced in delivering products all over the World. All International orders will incur additional postage charges which our system will calculate at checkout if available. If not, then we will e-mail you a shipping quote that you must agree to before we despatch your goods. Please note that subject to HM Revenue & Customs regulation if we organise deliveries directly for you and can vouch for the goods being exported VAT can normally be negated. If you organise the delivery, we would require export certification to refund the VAT.
Some specialist products which are not normally held in stock, are supplied on the basis that once ordered, cancellations cannot be accepted. Also, Food products are not supplied on a sale-or-return basis and therefore no food products will be accepted as a return unless delivered in a damaged or deficient condition. Any claim requires immediate notification within 3 working days of delivery.
UK Mainland orders are shipped free of charge for orders over £100 + vat* and for orders below this amount a £4.95 + vat delivery charge will be added at checkout. *Extra charges may apply for orders from the North of Scotland, Northern Ireland, the Republic of Ireland, the Channel Islands, the Isle of Man and all International Orders. Please go to the check out for the delivery charge to be calculated or Contact us on 0845 5555 007
Special Delivery Options
- Standard delivery (Free for order over £100.00)
- Next day before 12:00 midday weekday (£9.95)
- Next day before 10:00am weekday (£14.95)
- Weekend delivery - let us know your requirements (£19.95)
- Northern Ireland, Scottish Highlands & UK Islands (£25.00)
- Eire & export orders (On request)
Returns & Refunds
Faulty goods - what should I do?
Unfortunately, sometimes items arrive that are not what you were expecting, are received damaged or ongoing develop faults and in such cases, we endeavour to address the issue to everyone’s satisfaction.
If you experience a problem with your order, we will endeavour to correct the mistake as soon as possible as our Customers Satisfaction is always our number one priority.
We always advise Customers to contact us direct in the first instance with any supply queries, so we can advise how best to proceed.
We may then ask you to deal directly with the Manufacturers as generally we find that your query can be dealt with quicker by doing so. Any returns are subject to our Returns Policy as below and this does not affect your Consumer Rights.
When will I receive my refund?
Assuming your refund has been agreed we would normally be able to refund your purchase, provided you have followed the steps within our "How to return an item?" section, within 14 business days from when your claim is agreed.
Refunds would normally be to your original payment method.
Any restocking fee will be communicated to you and deducted from the original price.
Is delivery charge be refunded?
We can normally offer you a refund of what you paid for your product, subject to any restocking fees, but collection may be chargeable depending on the product purchased and the Manufacturers terms and conditions.
The original delivery charge of the returned product would not normally be refunded.
We can organise to have your faulty products collected and brought back for inspection, please see our collection procedures below:
1. All products must be package securely (see below) and returned with all accessories if appropriate. Please note that the item is your property and remains your responsibility until it is received by us. To avoid damage during delivery items MUST be packaged correctly in a suitably strong box with bubble wrap around the entire item so that it cannot move in the box. Where possible please use the original packaging and if the original packing is not available please use strong 3 ply cardboard boxes. We will not be held responsible for any loss or damage that may incur during transit to us.
2. Please enclose in the package your full contact details including a return address plus full details of the fault and the date of order/delivery of the machine. Please note that you may be asked to provide further details.
3. Once your item is received by us it will be unpacked, inspected and fully tested by our Service Department for the fault indicated.
4. If the fault is deemed to be a proper Warranty Claim the unit will be repaired or replaced accordingly and items will then be returned to you. Please inform us of any return issues within 24 hours of signing for the returned machine.
5. Should the fault be found to be due to Customer Misuse and is not under Warranty there will be a charge for the repair including Parts, Labour and Transportation/Carriage. The Product Warranty SHALL NOT apply in the event of: evidence that the product has not been maintained or used in accordance with the product user manual. • When repair or service has not been performed by a Manufacturer trained/approved Engineer. • The product having been subjected to Accident, Alteration, Misuse or Abuse. • The product recommended capacities having been exceeded. • Materials and substances having been passed through the product for which the product was not designed. • The original model and serial number plate having been altered, defaced or removed.
Please do not return any items and no inspection work can be performed unless you agree to these conditions and you have signed your confirmation.
Our Business to Business Returns Policy is as follows:
(a) The Seller is under no obligation to accept return of goods supplied and credit the Buyer accordingly except in the following circumstances:
(i) Goods received as being damaged in transit will be replaced with an undamaged item - goods must be signed for as damaged on receipt, and must be reported within 24 hours
(ii) Goods returned pursuant to a request by the Seller following a complaint of quality of goods made under Clause 6 of our General Terms and Conditions - detailed information must be supplied in writing and the claim must be agreed in advance by the Manufacturers.
(iii) Where in the Seller's opinion the goods delivered do not meet the description of the goods agreed between the Seller and the Buyer when the order was placed. Goods generally not required after receipt cannot be returned for a credit unless agreed by the Seller, and in turn their Suppliers. The Seller must be notified in writing within 24 hours of receipt of the goods. All goods must be returned within 7 days, unused, in the original unopened packaging and in a re-saleable as new condition. In all circumstances the prior agreement of the Seller must be received by the Buyer prior to the return of goods. Goods deemed faulty from the date of delivery will either be replaced or repaired under normal warranty conditions.
(b) The Seller reserves the right to make a charge for the return of goods including a restocking fee which in many cases can be in excess of 20% of the selling price (please contact us for details prior to returning goods).
(c) Goods are to be returned at the buyer's expense
Please Note Exceptions: Due to Health and Safety reasons, we are not able to accept the return of any food or drink items or items which are shown as 'Special Order' items that are non-returnable and non-cancellable once an order has been placed.
Our Business to Non-Business or Consumer Returns Policy is as follows:
Your rights are as with Business to Business Sales as above, except you have increased protection including:
You have a cancellation period of fourteen working days starting from the day after you receive the goods and a full refund (including standard delivery charges) will be paid as soon as possible but at least within 30 days of cancellation subject to:
(i) You have the right to open the packaging and inspect the product but NOT to use it. Any goods must be returned in the entire packaging intact and we will NOT accept any items back that have been used in any way or if packaging is damaged, have labels or writing attached and cannot be used or resold as new.
(ii) The item has to be returned to us within 14 days. If the item is reported as faulty within the 14 days, you will have to arrange to have it sent back to us for inspection at your costs and if found to be faulty we will reimburse all reasonable delivery costs. If the item is not found to be faulty you will be a charged to have the item returned to you. We can organise collection, especially when it is a large item, but again if found not to be faulty you will incur the carriage cost for the goods to be returned.
About Us
You can always feel confident in dealing with SustainableOffice.co.uk, a website powered by our company Don Ruffles Limited.
Practical reasons to choose us
- Experienced Senior Advisers, totalling hundreds of years’ practical experience
- Logistical backing from Don Ruffles Limited with 30 years trading history
- 'Big Team purchasing power being part of a £5,000,000,000 BPGI group
- Unbeatable Pricing with discounts of up to 80% of Recommended Retail Prices
- Advice choosing the most suitable products to suit your budget & requirements
- Information, specifications, product detail, attributes, PDFs, images and more
- Special offers, exclusive manufacturer’s offers, cash backs, 2 for 1, buy & try
- Unbiased independent advice, help and guidance not being tied to any supplier
- Web features designed to help our customers have the 'finest ever experience'
- 'Lowest Base' priced products by price scrape over 5000 advertised items
- 'Price Beat Guarantee' for every basket of goods you will ever buy
- Unique 'Bulk Discount' Savings on many quantity purchases to save you more
- 'Quantity Rebates' when your total basket of goods reaches certain levels
- Several 'Easy Pay' Options
- 'Corporate Account and Government' discounts
- Leasing products offset the costs for more expensive items over a longer term
- An Industry Award company and acclaimed websites
Our supply solutions vary from an easy to use web-based ordering system allowing complete control of your purchasing and budgetary requirements, to a complete merchandising solution, where an experienced member of staff can regularly visit to check your stock levels, ensuring immediate availability, and eliminating any needless waste. The rise of the internet and the use of corporate purchasing cards have seen a dissemination of purchasing responsibility allowing access to an ever-wider range of suppliers and products. Ruffles experienced staff and vast supplier base offer customers the opportunity to source all their requirements from one supplier, with next day access to over 50,000 products and the ability to source a further 20,000 lines within 5 working days.
Ruffles staff average over 15 years’ experience in the office supplies industry and are delighted offer that knowledge to all of our customers - large and small. Typically, larger customers save well over 50% of their current office supplies costs. Ruffles believe that supplier partnerships are at the core of a strong supply chain. These principles are established by trust and a focus on the needs of the customer. Transparent pricing is one of the key elements to building trust and Ruffles always offer best value competitive pricing across all product ranges. Helpful Supplier guides across the websites empower users to select the correct product and compare pricing across all brands; however, an expert is only a phone call away if required. Regular review meetings are supported by usage and performance reports allowing both parties to work together to achieve the objectives of the customer. A strong relationship with manufacturers and wholesalers is key to delivering industry leading service, best value pricing and a good quality competitive product offering.
Don Ruffles have produced increasing turnover and returns as we continue to develop and launch of new specialist websites and improve our existing web business's.
Don Ruffles have developed a number of award-wining specialist websites which in turn produce both direct online sales and prospect inquiries which have become core to the operation today. Significant time and resource have been spent on search engine optimisation and we are proud to now be on the first page of most search engines for a significant number of search terms.
Security & Privacy
SustainableOffice.co.uk utilises industry standard Secure Sockets Layer (SSL) technology to encrypt sensitive information such as your name, address.
We use Stripe, the Global payments processing provider - to take credit/debit card payments. At our checkout, once you have entered your name and address details, you are passed over to the Stripe website to enter your card number. Once your card details have been successfully entered and approved, you are returned to our website to finalise your order. Your card number is not shared by Stripe with us; we simply receive your payment after your order has been completed. Stripe process millions of payment transactions each month. You can find out more about Stripe security policy here:
https://stripe.com/docs/security/stripe
Our 'Privacy Policy' explained
This policy, together with our Terms and Conditions, explain how Don Ruffles limited may use the information we collect about you, as well as your rights over any personal information we hold about you. Visiting and Don Ruffles’ websites with your browser settings adjusted to accept cookies tells us that you want to use our products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice and in Terms and Conditions.
We may share your personal information across the Don Ruffles network of sites, so we can provide you with relevant products and services. Your personal information is safe with us and will never be released to companies outside of Don Ruffles for their marketing purposes. We may use and share anonymised information outside Don Ruffles, however, we would like to reassure you that this never includes your personal information.
- Visit our website, and other sites accessible from the website
- Register with and buy products or services on the website
- 'Contact Us' via one of the contact forms on the site
- Use the online 'Chat Facility'
- Collecting your personal information helps us to better understand what you need from us
- Manage and improve the Website
- Personalise our services to you
- Administer and operate your account. process your orders understand your shopping behaviour to develop and improve our products and services.
Cookies used on the Website
Strictly necessary cookies
These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.
Performance cookies
These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device. These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.
Functionality cookies
These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device. These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies
These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Behavioural advertising and online privacy
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB’s self-regulatory scheme to allow you greater control of the advertising you see. Using browser settings to manage cookies The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.
We recommend that you accept cookies from our website, as you will not be able to use our online shopping service without them, and it would make it difficult for us to identify future improvements to services based on tracked visitor behaviour.
SustainableOffice.co.uk Cookies
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Terms & Conditions
Please find attached our company Terms and Conditions which will apply to all purchases from SustainableOffice.co.uk which is a trading website of our company Don Ruffles Limited.