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Price Beat Guarantee


Price 'BEAT' Promise

Even though OfficeSuppliesWorld.com is recognised as the best value office products websites on the internet, we know that price is always a very important factor.

We are never knowingly undersold, and we don't just try to 'MATCH' a similar offer, we will always try to 'BEAT' any advertised price on a basket of goods that you tell us about and refund the difference for similar products that you have purchased from us, providing:

  • The product including any offers is exactly identical 
  • The price is in pounds’ sterling and includes all delivery charges 
  • The product is in stock, is priced fully and accurately, and available to order 
  • No item is on a limited time promotion, promo code, cash back, coupon, voucher or member’s discount 
  • We can verify the lower price exactly 
  • The price is found on the same day as the purchase

We reserve the right to change or withdraw the Price Beat Guarantee at any time. This guarantee is only valid to GB mainland customers only and therefore excludes orders to Northern Ireland, the Republic of Ireland, the Scilly Isles, the Channel Islands and the Isle of Man


10 Practical ways to Save

At OfficeSuppliesWorld.com we don't just say ‘The More You Spend, the Less You Pay’ we'll show you how you save with us in detail. 

You must always feel confident in purchasing from OfficeSuppliesWorld.com, a website powered by our company Don Ruffles Limited. Quite simply our Customers are our No. 1 priority, our customer service & our product knowledge is legendary, and our pricing on EVERY item is unbeatable.  

We have developed over a period, algorithms guaranteeing several easy ways to save on ALL your purchases: 

  1. We guarantee the very Lowest Prices on Every Basket you ever buy  
  2. Increasing quantities ‘buy more you save more’ means Bulk Discounts    
  3. Our unique Quantity Rebates reduce prices when basket hits set levels 
  4. With BPGI £5 billion purchasing power, we are part of a Very Big Team 
  5. We Price Scrape 5000 items on shopping sites to set the lowest prices 
  6. Price Beat Guarantee means you always buy cheapest for any basket 
  7. Item searches highlighted by Top Seller, Best Buy & Massive Discount  
  8. Special Offers include 2 for 1, buy one get one free, free gifts  
  9. Offset costs by Paying Monthly for more expensive items by leasing 
  10. ...and if that is not enough and we are STILL TOO EXPENSIVE read on…  

…after having viewed all of our unique Base Cost Prices, our Bulk Discounts, additional Bulk Rebates, Quantity Rebates, and Manufacturers Offers we still need to further improve your pricing where we can we simply ask you to ‘SHOW US YOURS’ and we’ll try again!  


Need an even 'Better Price'?

After having viewed all of our unique Base Cost Prices, our Bulk Discounts, additional Bulk Rebates, the unique Quantity Rebates, and Manufacturers Offers we still need to further improve your pricing where we can, we simply ask you to ‘SHOW US YOURS’ and we’ll try again!

To make sure we are cheaper than your current suppliers please send us: 

  • A link to other Offers showing products and pricing 
  • Copies of Quotes you have received 
  • Past Invoices or Orders with codes and costs

We will then get our sales team to analyse and quote you for better quality items at the same prices or similar items at better prices. 

In the past, we have more than HALVED customers costs, so see what we can do for you

We also always recommend that you make a note in your diary to do this on a regular basis to ensure you are always buying at the best prices.


Public & National Purchasing

At OfficeSuppliesWorld.com we have a wealth of experience of dealing with all aspects of supply within the Public Sector and understand the even tighter financial controls placed on many Government Departments. We currently supply under contract many Local Authorities, Central Government Departments, Educational & Health Authorities, Police, Fire and Security Services.  Should you require additional help to meet budget constraints please call us on 0845 5555 007 and we would be happy to organise individual Special Contract Pricing Profile and set up a specific account which you can access securely online at any time. We are happy to either extend suitable Credit Facilities with the option of ordering by Phone, Fax or Email, or can accept payment via Government Procurement Cards if required. Our independent sales professionals with a joint experience of well over 50 years’ experience in the supply of Office Products and will be happy to advise you with your most cost-effective buying decision. Be choosy when you next order - Check that the Company you are dealing with are not just offering products from their living room - and that they will still be available to answer your questions well beyond the Warranty of the products you intend to purchase. 

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National Account Purchasing 
As one of the largest Independent suppliers of Office Products and offering the biggest choice of product in the UK, we at donruffles.co.uk have a massive purchasing power and are happy to negotiate Special Contract Pricing with all National Accounts. With Staff that has supplied most of the Times Top UK 1000 Companies we are experienced in all aspects of negotiating with Corporate Business’s. We can provide demonstrations, trials, tenders, multiple supply and post-sale servicing, preventative maintenance contracts, extended warranties, operator training and much more. We are also happy to organise onsite visits to discuss your specific requirements. As above we can set up a Special Pricing Profile on donruffles.co.uk so what you see is the special price that you have negotiated, with the added advantage that all orders placed online are individually stored to automatically report future servicing or warranty requirements. 

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'Bulk Discounts' savings

If you increase the quantity of packs to your order the price of each pack will reduce accordingly – as an example the original item cost for 1 pack may be £9.77, buy if you increase the order quantity to 50 packs the cost will reduce to £8.99 per pack. Likewise, this does not affect additional manufacturers offer like 2 for 1 offers, which if applicable would also kick in so in this case you would receive 100 packs making the net price paid under £4.50.


Details of our 'Price Scraping'

As many supplier’s prices change very quickly, and it is very difficult to monitor competitor’s prices manually, we have developed over time our own fantastic automated Price Scrapping System which monitors product prices advertised on Search Engines to show us what to charge to make sure you purchase at the very best prices. 
We don’t just specifically monitor SOME individual websites, we monitor ALL the websites who tend to advertise their very best pricing online, so we KNOW we offer you the best where we possibly can. 
Our system views all advertised prices on well over 5000 different items and indicates where we need to set our Base Cost Price for the majority of these products to make us incredibly competitive as a starting point. 
Our Base Cost Price is then further discounted by our Bulk Discounts, Bulk Rebates, Quantity Rebates, and Manufacturers Offers if available to further improve your pricing.